Privacy Policy
Last updated: July 21, 2026
ChargeDock Plus ("we," "our," or "us") operates the website https://chargedockplus.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from the Site.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Identifiable Information (PII): This includes your name, email address, phone number, billing address, shipping address, and payment information (e.g., credit card details, PayPal information).
- Device and Usage Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
2. How We Collect Information
We collect information through the following methods:
- Directly from You: When you make a purchase, create an account, subscribe to our newsletter, or contact us, you voluntarily provide us with personal information.
- Automated Technologies or Interactions: As you interact with our Site, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers (e.g., Google Analytics), advertising networks (e.g., Meta, TikTok, Snapchat), and payment processors.
3. Purpose of Data Collection
We use the information we collect for various purposes, including:
- Order Fulfillment: To process your orders, manage payments, and deliver products to you.
- Communication: To communicate with you about your orders, products, services, and promotional offers.
- Marketing and Advertising: To send you marketing communications, personalize your experience, and display targeted advertisements based on your interests and browsing behavior.
- Analytics and Improvement: To analyze Site usage, improve our products and services, and understand customer preferences.
- Security and Fraud Prevention: To protect the security and integrity of our Site and prevent fraudulent transactions.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Third-Party Services
We share your Personal Information with third parties to help us use your Personal Information, as described above. These third parties include:
- Payment Processors: Such as Stripe or PayPal, to process your payments securely.
- Shipping Carriers: Such as USPS or UPS, to deliver your orders.
- Analytics Providers: Such as Google Analytics, to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Advertising Platforms: Such as Meta (Facebook/Instagram), TikTok, and Snapchat, to provide targeted advertising. These platforms may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
5. Cookies Policy
Cookies are small data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
We use the following types of cookies:
- Strictly Necessary Cookies: Essential for the operation of our website, enabling core functionalities like security, network management, and accessibility.
- Performance Cookies: Collect information about how you use our website, like which pages you visited and which links you clicked on. None of this information can be used to identify you.
- Functionality Cookies: Allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.
- Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Deletion: You have the right to request that we erase your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications or by contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below.
8. Children's Privacy (COPPA Compliance)
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@chargedockplus.com.