Shipping Policy

Effective as of: July 21, 2026

Thank you for shopping with ChargeDock Plus! We are committed to delivering your "ChargeDock Plus" Acer 7 in 1 Wireless Charging Station efficiently and securely. Please review our shipping policy below.

1. Shipping Costs

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.

2. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Domestic Shipping

For orders shipped within the United States, estimated delivery time is 5-10 business days from the date of shipment. We primarily use USPS and UPS for domestic deliveries.

4. International Shipping

For international orders, estimated delivery time is 10-25 business days from the date of shipment. Please note that international shipping times can vary significantly due to customs processing and local postal services.

Customs, Duties, and Taxes: ChargeDock Plus is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We recommend checking with your local customs office for more information on potential charges.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the progress of your delivery on the carrier's website.

6. Shipping Delays

While we strive to deliver your order within the estimated timeframes, ChargeDock Plus is not responsible for delays caused by shipping carriers, unforeseen weather events, or customs processing. We appreciate your patience and understanding in such circumstances.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these orders can only be shipped via USPS.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@chargedockplus.com within 7 days of the expected delivery date for lost packages, or upon receipt for damaged packages. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and ensure you receive your product.

9. Restricted Countries

We currently do not ship to countries that are subject to U.S. export restrictions or sanctions. If you are unsure whether we ship to your location, please contact us before placing an order.